Mar 10

Nintendo Gathering Information on Joy-Con Connection Problems

Category: Uncategorized

Switch owners suffering from Joy-Con connectivity issues will be disappointed to hear that Nintendo is not currently working on a fix for the problem. In an interview with Time, Nintendo COO Reggie Fils-Aime said the company looking to learn more about the situation before deciding on how to proceed.

“Specifically on Joy-Con syncing, all I can tell you is that we are aware of and have seen some of the reports,” Reggie said. “We’re asking consumers a lot of questions. That’s why we want to get consumers on our help line, so we can get as much information to understand the situation as possible. And so we are in a fact-finding mode, to really understand the situation and the scenarios. And with that information, we’ll look and see what the next steps are.”

Following the interview, Nintendo issued a statement regarding the number of Joy-Con complaints.

“The number [of Joy-Con replacement or repair requests received] is not significant, and is consistent with what we’ve seen for any new hardware we have launched.”


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