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Report: Nintendo of America Outsourcing Customer Support, Over 200 Contractors Let Go

Report: Nintendo of America Outsourcing Customer Support, Over 200 Contractors Let Go

A new investigative report from IGN paints a troubling picture of the state of customer support at Nintendo of America. According to the report, which cites multiple anonymous sources, the company is in the process of outsourcing its customer support services to agencies in South America, a move that has resulted in the termination of hundreds of long-term, experienced U.S.-based contractors.

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